E21
AEG Condensate Pump Blocked or Jammed

Dryer stops with E21, often shortly after start; may not pump out condensate water and may trigger leak tray float switch on some models.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Foreign object in condensate pump, Severely clogged pump impeller with lint, Pump motor seized, Damaged pump wiring harness

How to Fix / Troubleshooting

Safety first: Disconnect mains power. Be prepared for water spillage when accessing the pump area.

  • 1. Access pump area: Remove the lower front panel or rear panel (depending on model) to access the condensate pump housing.
  • 2. Drain residual water: Tilt the dryer slightly backward and use towels or a shallow tray to collect any water in the base tray. Some models have a drain plug—open it carefully.
  • 3. Inspect pump: Disconnect the pump from its hoses. Check the impeller area for coins, buttons, or heavy lint clumps. Remove all obstructions and rinse the housing.
  • 4. Check hoses: Inspect the small hoses to and from the pump for blockages or kinks. Flush them with warm water.
  • 5. Electrical check: Ensure the pump connector is firmly seated and free from corrosion or burnt pins. Do not work on live wiring.
  • 6. Reassemble and test: Refit the pump and hoses, restore power, and run a short cycle to confirm that water is being pumped correctly.
  • 7. When to call a technician: If the pump does not run or hums without turning, the pump motor is likely faulty and should be replaced by a qualified technician.
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Repair Difficulty

Hard 4/5

Required Part

Condensate Pump
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