Safety first: Unplug the dryer. Moving parts and live circuits are hazardous.

1. Check drum movement: Open the door and try to rotate the drum by hand. It should turn smoothly with moderate resistance. If it is very stiff or jammed, suspect bearing or foreign object issues.
2. Listen for motor attempt: Restore power briefly and start a cycle. If you hear a humming noise but no rotation, the motor may be stalled or faulty. Switch off immediately to avoid damage.
3. Inspect drive belt: Remove the top and rear panel to check if the belt is intact and correctly tensioned around the motor pulley and drum.
4. Motor and wiring: Check the motor connector and wiring harness for loose plugs or burnt contacts. Do not touch live parts.
5. When to call a technician: Motor and control board faults typically require professional testing and replacement. If E50 persists after confirming the belt and drum move freely, contact a service technician.

Dryer drum does not turn or stops during cycle; E50 or related motor error appears on display.

Possible Causes