E04
Amica
NTC Temperature Sensor Fault (Drum / Exhaust NTC)
Dryer stops, beeps, and shows E04; cycle ends prematurely with damp laundry.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Open-circuit NTC sensor, Shorted NTC sensor, Loose NTC wiring harness, Corroded NTC connector on control board
How to Fix / Troubleshooting
Safety first: Unplug the dryer and allow it to cool completely before accessing internal components.
- Locate the NTC sensor: On Amica dryers, the NTC (temperature sensor) is typically mounted on the heater housing (vented models) or on the air duct/evaporator housing (condenser/heat pump models). Remove the rear panel or front lower panel as required.
- Inspect wiring and connector: Check the two-wire harness going to the NTC. Ensure the connector is firmly seated and there are no signs of burning, corrosion, or broken insulation.
- Test NTC resistance: Disconnect the NTC connector. Using a multimeter, measure resistance at room temperature. Typical values are between 5 kΩ and 20 kΩ depending on sensor type. If the reading is infinite (open) or near 0 Ω (short), the sensor is faulty.
- Check for lint buildup: Excess lint on the sensor or housing can cause incorrect readings. Gently clean the area around the NTC with a soft brush and vacuum.
- Replace if necessary: If the NTC is out of specification, remove the mounting screw or clip and install a new Amica-compatible NTC sensor. Ensure good thermal contact with the housing.
- Reassemble and test: Refit panels, restore power, and run a warm program. If E04 reappears, the main control board's sensor circuit may be defective and require professional diagnosis.
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Repair Difficulty
Medium
3/5
Required Part
Drum / Exhaust NTC Temperature Sensor
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