E10
Brandt Heat Pump System Fault (Compressor / Refrigerant Circuit)

Heat pump dryer does not heat properly, E10 displayed

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty compressor, Failed compressor start relay or capacitor, Blocked heat exchanger, Low refrigerant charge or leak

How to Fix / Troubleshooting

Safety first: Unplug the dryer. The heat pump system contains high-pressure refrigerant; do not open the sealed system yourself.

User-level checks:

  • 1. Clean heat exchangers: Remove and clean the front condenser/heat exchanger filter. If the model has a fixed heat exchanger, vacuum dust from the fins carefully without bending them.
  • 2. Ensure ambient conditions: Heat pump dryers work best in rooms above ~10°C. Very cold rooms can trigger errors.
  • 3. Listen for compressor: During operation, you should hear the compressor start after a few minutes (low humming). If it never starts, there may be an electrical or compressor fault.

Technician-level: Diagnosis of compressor, refrigerant charge, and sealed system components must be done by a certified refrigeration technician. If cleaning and ambient checks do not clear E10, schedule service.

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Repair Difficulty

Professional Required 5/5

Required Part

Heat Pump Compressor
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