Café Drum Support Roller or Idler Pulley Wear

Dryer drum turns but there is a loud squealing or screeching noise during operation

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn drum support rollers, Dry or seized idler pulley, Worn front drum glides, Misaligned drum

How to Fix / Troubleshooting

Safety first: Unplug the dryer before disassembly.

  • Isolate noise: Run the dryer briefly and listen to determine if the noise is from the front, rear, or bottom. Then disconnect power.
  • Access drum supports: Remove the top and front panels to expose the drum, belt, rollers, and idler pulley.
  • Inspect rollers: Spin each rear drum roller by hand. Replace any that squeal, wobble, or feel rough.
  • Check idler pulley: Rotate the idler pulley. Replace if noisy or seized. Use a Café-compatible idler assembly.
  • Inspect front glides: Check the front drum glides or bearing for wear through to the backing. Replace if worn.
  • Reassemble: Reinstall the belt and panels, ensuring the drum sits correctly on the rollers and glides. Test for quiet operation.
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Repair Difficulty

Hard 4/5

Required Part

Drum Support Roller Kit
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