Café Drum Roller Flat Spots or Worn Drum Support

Dryer makes a loud thumping or banging noise, especially with heavy loads

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Flat-spotted drum rollers, Worn drum glides, Loose drum baffles, Foreign objects stuck in drum seam

How to Fix / Troubleshooting

Safety first: Unplug the dryer before opening any panels.

  • Check load: Stop the dryer and redistribute the load. Overloading or a single heavy item can cause banging.
  • Inspect drum interior: Look for loose baffles (ribs) inside the drum. Tighten or replace if they move.
  • Access rollers: Remove the top and front panels, then lift the drum to inspect the rear rollers.
  • Replace flat-spotted rollers: If rollers have flat spots or cause rhythmic thumping when spun, replace them as a set.
  • Check for foreign objects: Inspect around the drum edges and felt seals for coins or other objects and remove them.
  • Reassemble and test: Reinstall all parts and run a test cycle to confirm the noise is resolved.
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Repair Difficulty

Medium 3/5

Required Part

Drum Support Roller Kit
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