Candy Door Lock Mechanism Jammed

Dryer door will not open at the end of the cycle; it feels locked even though the machine is off.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Mechanical jam in door lock, Swollen or misaligned door gasket, Broken latch hook stuck in lock, Control board not releasing lock (on models with electronic lock)

How to Fix / Troubleshooting

Safety first: Unplug the dryer. Do not force the door open with excessive strength as this may damage the cabinet.

Release attempts:

  • Wait several minutes to ensure any electronic lock has time to release.
  • Gently press the door inward while pulling the handle to relieve pressure on the latch.
  • On some models, access the lock from the top or front panel and manually move the release lever.

Repair:

  • Inspect and replace a damaged door lock assembly or latch hook.
  • Check the door gasket for swelling or misalignment and replace if necessary.

If the lock is electronically controlled and remains engaged, the control board or lock coil may be faulty and require service.

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Repair Difficulty

Medium 3/5

Required Part

Door Lock Assembly
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