Candy Water Leak / Condensate Handling Fault

Dryer leaks water onto the floor during or after a cycle (condenser and heat pump models).

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked condenser or drain channel, Cracked or dislodged condensate hose, Full or mis-seated water tank, Leaking pump housing or seals

How to Fix / Troubleshooting

Safety first: Unplug the dryer and mop up any standing water to avoid slipping.

Checks:

  • Ensure the water tank is fully inserted and not overfilled; empty it completely.
  • Remove and clean the condenser; flush out lint and debris.
  • Inspect the drain channel from the condenser to the pump or tank for blockages.
  • Check internal hoses for cracks or loose connections; refit or replace as needed.

After reassembly, run a short cycle and monitor for leaks. Persistent leaks may indicate a cracked pump housing or internal tray that requires part replacement.

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Repair Difficulty

Medium 3/5

Required Part

Condensate Drain Hose
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