Dryer will not start; display shows E01 and the door symbol may flash.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the Candy dryer from the mains before any work. Do not bypass safety interlocks for normal use.
Step-by-step checks:
- Inspect the door closure: Open and firmly close the door. Ensure no clothing is trapped in the seal and that the latch hook fully engages the catch.
- Check the door latch hook: With power off, examine the metal/plastic hook on the door. If it is loose, bent, or broken, it will not actuate the door switch and must be replaced.
- Test the door interlock switch: Remove the top cover (usually rear screws, slide back and lift). Access the door lock assembly from the front panel area. Disconnect the connector and test the switch with a multimeter for continuity when the door is closed.
- Inspect wiring: Look for broken or pinched wires between the door lock and the main control board, especially around the hinge area.
- Reassemble and test: After replacing any faulty parts, reassemble panels, plug the dryer back in, and start a short cycle to confirm the error is cleared.
When to stop: If the door appears fine but the error persists and you are not comfortable testing live circuits, contact a qualified Candy service technician.
Repair Difficulty
Required Part
We may earn a commission from links on this page.