Dryer displays E11; may be associated with temperature control issues or secondary NTC sensor.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Faulty exhaust NTC sensor, Damaged wiring to exhaust sensor, Poor sensor contact with duct

Safety first: Unplug the dryer and allow it to cool.

Locate the exhaust NTC:

On some Candy models, a second NTC is fitted on the exhaust duct or near the condenser.
Remove the relevant panel to access it.

Test and replace:

Disconnect the sensor and measure resistance at room temperature; compare with service data or with the main NTC if identical type.
If open, shorted, or far out of range, replace with a compatible Candy NTC.
Ensure it is firmly clipped to the duct for accurate readings.

Reassemble and test a warm cycle to confirm E11 is cleared.

Medium 3/5

Exhaust NTC Sensor

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