Caple
Faulty Keypad / Contaminated Contacts
Dryer control panel buttons are unresponsive or only work intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Moisture or detergent ingress into control panel, Worn tactile switches, Loose ribbon cable to UI board, Cracked solder joints on UI PCB
How to Fix / Troubleshooting
Safety first: Unplug the dryer before removing the control panel.
- Dry and clean panel: If moisture is suspected, allow the panel to dry completely. Wipe the exterior with a dry cloth.
- Access UI board: Remove the control fascia and inspect the keypad and PCB for signs of corrosion or residue. Clean gently with isopropyl alcohol if needed.
- Check ribbon cable: Reseat the ribbon cable between the keypad and UI board, ensuring a firm connection.
- Replace UI board: If switches are physically worn or the PCB is damaged, replace the user interface PCB.
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Repair Difficulty
Medium
3/5
Required Part
User Interface PCB
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