De Dietrich Motor Not Running / Control or Motor Fault

Dryer drum light works but the drum does not turn and there is no motor sound.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open motor winding, Faulty motor start capacitor (if used), Defective motor relay on PCB, Broken motor harness connector

How to Fix / Troubleshooting

Safety first: Unplug the dryer before accessing the motor or control board.

  • Check for error codes: Even if none are displayed, attempt to enter diagnostic mode if available to see stored faults.
  • Inspect motor harness: Access the motor and check that the connector is firmly seated and wires are intact.
  • Test motor windings: Disconnect the motor and measure winding resistance. An open circuit indicates a failed drive motor that must be replaced.
  • Start capacitor (if fitted): Some motors use a start capacitor. Inspect for bulging or leakage and replace the motor capacitor if defective.
  • Control relay: If the motor and capacitor are good, the motor relay on the main PCB may be faulty. Board replacement is typically required.
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Repair Difficulty

Hard 4/5

Required Part

Drive Motor
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