Essentials
Seized Drum or Failed Start Torque
Dryer drum does not turn, but you can hear the motor humming when you press start.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn or jammed drum support rollers, Seized idler pulley, Overloaded drum, Weak drive motor
How to Fix / Troubleshooting
Safety first: Unplug the dryer. Do not force the drum while the motor is energized.
- Check drum rotation: Open the door and try to rotate the drum by hand. If it is very stiff or grinds, internal support components may be seized.
- Reduce load: Remove some items and try again. Overloading can prevent the motor from starting the drum.
- Inspect rollers and idler: Remove the front panel and lift the drum out. Spin the drum support rollers and idler pulley by hand. Replace any that are noisy, flat-spotted, or seized.
- Evaluate motor: If the drum turns freely but the motor only hums and does not start, the drive motor may be weak and require replacement.
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Repair Difficulty
Hard
4/5
Required Part
Drum Support Roller Kit
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