E10
Essentials Condensate Pump / Water Level Fault

Dryer shows E10 and stops shortly after starting; on condenser/heat pump models, water tank may be empty.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked condensate pump, Failed condensate pump motor, Blocked condensate hose, Faulty water level float switch

How to Fix / Troubleshooting

Safety first: Unplug the dryer. Water and electricity are a dangerous combination; keep the area dry while working.

  • Empty the water tank: Remove and empty the condensate water tank completely. Clean any slime or debris from the tank and float area.
  • Check tank seating: Reinsert the tank fully until it clicks into place. A mis-seated tank can trigger E10.
  • Inspect condensate pump area: Access the lower rear or side panel (model dependent) to reach the condensate pump. Look for lint, sludge, or scale blocking the pump inlet.
  • Clean hoses: Disconnect the small rubber condensate hoses and flush them with warm water to remove blockages. Refit securely.
  • Test pump and float switch: If you have a meter, test the float switch for proper open/closed operation as the float moves. If the pump receives power but does not run, replace the condensate pump assembly.
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Repair Difficulty

Hard 4/5

Required Part

Condensate Pump Assembly
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