E20
Essentials Mains Voltage / Frequency Error

Dryer shows E20 and will not start; sometimes appears after a power cut.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect supply voltage, Loose mains terminal block, Faulty power cord, Main control PCB power supply fault

How to Fix / Troubleshooting

Safety first: Turn off power at the breaker and unplug the dryer before inspecting electrical connections.

  • Verify supply: Use a multimeter or have a qualified person confirm that the outlet provides the correct voltage and frequency for your Essentials dryer (typically 220–240 V, 50 Hz in many regions).
  • Inspect power cord and plug: Check for damage, burns, or loose pins. Replace the power cord if any defects are found.
  • Check internal terminal block: Remove the rear cover over the mains terminal block. Ensure all screws are tight and there are no signs of overheating.
  • Control board power supply: If supply is correct and connections are sound, the low-voltage power supply on the main control PCB may be faulty and require board replacement.
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Repair Difficulty

Hard 4/5

Required Part

Power Cord
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