Fisher & Paykel Keypad / User Interface Failure

Dryer display works but buttons are unresponsive or only some buttons work

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn or damaged touch buttons, Loose ribbon cable, Moisture damage to control panel, Failed user interface PCB

How to Fix / Troubleshooting

Safety first: Unplug the dryer before removing the control panel.

  • 1. Power reset: Disconnect power for several minutes, then restore and test. If issue persists, continue.
  • 2. Clean panel surface: Wipe the control panel with a dry cloth to remove moisture or residue.
  • 3. Access user interface: Remove the top cover and control panel to access the user interface board and ribbon cable.
  • 4. Reseat cable: Disconnect and reconnect the ribbon cable between the user interface and main control, ensuring a secure fit.
  • 5. Replace interface: If specific buttons remain unresponsive, replace the user interface board or touch panel assembly with a Fisher & Paykel-compatible part.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Board
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