Dryer displays E13, may stop mid-cycle, often on heat pump models

Safety first: Unplug the dryer. The heat pump system is a sealed refrigerant circuit and should only be serviced by qualified technicians.

• 1. Basic cleaning: Clean all accessible filters, lint screens, and condenser/evaporator surfaces to ensure maximum airflow.
• 2. Check ambient conditions: Ensure the dryer is installed in a room within the recommended temperature range. Extremely cold or hot rooms can affect heat pump performance.
• 3. Sensor inspection: Access the heat pump area and inspect temperature sensors on the evaporator and condenser coils for secure mounting and intact wiring.
• 4. Do not open sealed system: Do not attempt to cut or open refrigerant lines. This requires specialized tools and certification.
• 5. Call a technician: If cleaning and sensor checks do not clear E13, contact an authorized Fisher & Paykel service technician to diagnose the compressor, refrigerant charge, and sealed system components.