E7
Fisher & Paykel Drive Belt / Drum Rotation Fault

Dryer runs but drum does not turn, or attempts to start then stops with E7

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Broken or slipped drive belt, Seized drum roller or idler pulley, Faulty motor pulley, Belt off track due to worn support components

How to Fix / Troubleshooting

Safety first: Unplug the dryer before removing any panels. The drum and motor can move suddenly.

  • 1. Check drum movement: Open the door and try to rotate the drum by hand. If it spins freely with no resistance, the belt may be broken. If it is very stiff, a roller or idler may be seized.
  • 2. Access belt and drum: Remove the top and front panels to expose the drum. Inspect the drive belt around the drum and motor pulley.
  • 3. Inspect belt: Look for breaks, fraying, glazing, or stretching. If the belt is off the pulleys or broken, it must be replaced.
  • 4. Check support components: Spin drum rollers and idler pulley by hand. Replace any that are noisy, wobbly, or seized. Ensure the idler spring is intact and providing proper tension.
  • 5. Install new belt: Fit a Fisher & Paykel-compatible drive belt around the drum and route it correctly around the motor pulley and idler pulley according to the service diagram.
  • 6. Reassemble and test: Reinstall panels, restore power, and run a test cycle to confirm the drum rotates smoothly and E7 is cleared.
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Repair Difficulty

Medium 3/5

Required Part

Drive Belt
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