Gaggenau Broken or slipped drive belt

Dryer drum does not turn, but you can hear the motor humming.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Broken drive belt, Belt slipped off motor pulley, Seized idler pulley, Worn drum support rollers increasing load

How to Fix / Troubleshooting

Safety first: Unplug the dryer before disassembly.

  • Check drum movement: Open the door and try to rotate the drum by hand. If it spins freely but does not move during operation, suspect the belt.
  • Access belt: Remove the top and front panel to expose the drum and belt.
  • Inspect belt: If the belt is broken or off the pulleys, replace it with the correct Gaggenau belt. Route it around the motor pulley and idler as per the belt diagram.
  • Check idler and rollers: Spin the idler pulley and drum rollers. Replace any that are noisy or seized to prevent premature belt failure.
  • Reassemble and test: Refit panels, restore power, and run a test cycle to confirm proper drum rotation.
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Repair Difficulty

Medium 3/5

Required Part

Drive Belt
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