GE Profile
Control Lock Enabled or UI Fault
Dryer display and lights work, but there is no response to button presses or the controls are locked.
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Possible Causes
Control lock feature activated, Stuck button on control panel, Failed user interface board
How to Fix / Troubleshooting
Safety first: If you need to remove the console, unplug the dryer first.
Step-by-step checks:
- Control lock: Check the user manual for the Control Lock feature. Typically, pressing and holding a specific button (e.g., "Control Lock" or a combination) for 3–5 seconds will toggle the lock.
- Stuck buttons: If certain buttons feel stuck, gently clean around them with a slightly damp cloth. Do not allow liquid to enter the panel.
- UI board: If the lock cannot be cleared and buttons remain unresponsive, the user interface board may be defective and require replacement.
Note: Always verify that the child lock is not engaged before assuming a hardware fault.
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Repair Difficulty
Easy
2/5
Required Part
User Interface Board
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