GE Profile Control Lock Enabled or UI Fault

Dryer display and lights work, but there is no response to button presses or the controls are locked.

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Possible Causes

Control lock feature activated, Stuck button on control panel, Failed user interface board

How to Fix / Troubleshooting

Safety first: If you need to remove the console, unplug the dryer first.

Step-by-step checks:

  • Control lock: Check the user manual for the Control Lock feature. Typically, pressing and holding a specific button (e.g., "Control Lock" or a combination) for 3–5 seconds will toggle the lock.
  • Stuck buttons: If certain buttons feel stuck, gently clean around them with a slightly damp cloth. Do not allow liquid to enter the panel.
  • UI board: If the lock cannot be cleared and buttons remain unresponsive, the user interface board may be defective and require replacement.

Note: Always verify that the child lock is not engaged before assuming a hardware fault.

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Repair Difficulty

Easy 2/5

Required Part

User Interface Board
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