GE Profile dryer runs but does not heat; display shows E5.

Safety first: Unplug the dryer. For gas models, also shut off the gas supply valve. Allow the dryer to cool completely.

Determine model type: Check the model tag to confirm if your GE Profile dryer is electric or gas.

• Electric models – check heater:
  • Remove the rear panel to access the heater housing.
  • Disconnect the heater terminals and test the heating element for continuity. A typical element reads 8–20 ohms. OL (open) means it is burned out.
  • Inspect wiring and terminals for burns or breaks; repair any damaged connectors.
  • Replace the heating element if open or visibly broken.
• Gas models – check ignition:
  • Remove the front lower panel or front panel to view the burner assembly.
  • Run a timed dry cycle and watch through the burner view port: you should see the igniter glow and then gas ignite. If the igniter never glows, test it for continuity (should not be open).
  • If the igniter glows but gas never lights, suspect gas valve coils or gas supply issues.
  • Replace faulty igniter or gas valve coils as needed.
• Control board: If all heating components test good, the main control board heater relay may be defective and require replacement.

Warning: Gas work involves explosion and carbon monoxide risks. If you smell gas or are unsure, stop and call a licensed gas technician.