E7
GE Profile
User Interface / Control Panel Communication Error
GE Profile dryer shows E7 and may shut off unexpectedly or fail to start certain cycles.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose harness connection between UI board and main control board, Failed user interface (touchpad or display board), Failed main control board, Moisture or corrosion on connectors
How to Fix / Troubleshooting
Safety first: Unplug the dryer before accessing the console.
Step-by-step checks:
- Power reset: Disconnect power for 5–10 minutes to clear transient faults. Restore power and test. If E7 returns, continue.
- Access console: Remove the screws securing the top panel and control console. Carefully tilt the console forward.
- Inspect connections: Locate the ribbon cables and harnesses between the user interface board and the main control board. Disconnect and reconnect each connector to ensure a solid fit. Look for corrosion, bent pins, or moisture.
- Dry moisture: If there are signs of moisture (from steam or a leak), gently dry the area and connectors. Do not use excessive heat.
- Board replacement: If connections are good and E7 persists, either the UI board or main control board is likely defective. Replace the UI board first (most common), then the main board if needed.
Tip: Take photos of all wiring before disconnecting to ensure correct reassembly.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Board
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