GE User Interface / Touchpad Failure

GE dryer control panel lights up but buttons do not respond or respond intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed UI board, Loose ribbon cable, Moisture or detergent residue on control, Stuck buttons

How to Fix / Troubleshooting

Safety first: Unplug the dryer.

Inspect and reseat connections:

  • Remove the control panel and locate the ribbon cable between the UI and main board.
  • Disconnect and reconnect the cable to clean contacts.
  • Inspect for corrosion or damage.

Clean and test:

  • Clean the exterior of the control panel with a slightly damp cloth; avoid spraying cleaner directly on the panel.
  • After drying, restore power and test button response.
  • If buttons remain unresponsive or random, replace the user interface board.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Board
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