Hansa
Motor Circuit Open
Dryer display and lights work but drum does not rotate and there is no motor sound
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Disconnected motor harness, Failed motor, Faulty motor relay on PCB, Broken belt safety switch (if fitted)
How to Fix / Troubleshooting
Safety first: Disconnect from mains before opening panels.
- Check belt: Ensure the belt is intact and correctly tensioned. Some models have a belt switch that prevents motor operation if the belt is broken.
- Inspect motor wiring: Access the motor and check that all connectors are firmly attached and wires are not damaged.
- Test motor windings: Use a multimeter to measure resistance across motor terminals. An open circuit indicates a failed motor.
If wiring and motor are good, the motor relay or control board may be defective and require replacement.
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Repair Difficulty
Hard
4/5
Required Part
Drive Motor Assembly
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