Dryer leaks water onto the floor (condenser/heat pump models)

Safety first: Unplug the dryer. Water and electricity are a dangerous combination.

Steps to check:

• Empty water tank: Remove and empty the condensate tank fully. Ensure it is seated correctly when refitted.
• Clean drain channels: Remove the condenser and inspect the sump area for lint and sludge. Clean thoroughly.
• Inspect internal hoses: Access the lower front or side panel to view the small hoses from sump to tank or pump. Check for splits or disconnections.
• Check pump (if fitted): On models with a condensate pump, listen for pump operation during a cycle. If silent and water accumulates, the pump may be faulty and require replacement.