Hotpoint Drum Support Wear or Out‑of‑Balance Load

Dryer makes loud banging or thumping noise, especially with small loads

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn drum rollers (where fitted), Flattened support pads, Loose drum baffle, Items stuck in drum seam

How to Fix / Troubleshooting

Safety first: Unplug the dryer before inspection.

Steps to check:

  • Check load: Stop the dryer and redistribute the clothes. Avoid drying a single heavy item alone.
  • Inspect drum baffles: Open the door and check the internal lifters/baffles for looseness. Tighten screws from inside the drum if accessible.
  • Access supports: Remove front or rear panels to inspect drum rollers or support pads. Replace any that are worn flat or cracked.
  • Check for foreign objects: Look around the drum edges for coins, buttons, or bra wires.
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Repair Difficulty

Medium 3/5

Required Part

Drum Support Rollers / Pads
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