F13
Hotpoint
Condenser or Pump Temperature Sensor Fault
On condenser/heat pump models, F13 displayed, dryer stops and may not heat, water tank may be empty
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty NTC sensor on condenser or heat pump, Damaged wiring to lower NTC, Blocked condenser causing overheating, Control board sensor input fault
How to Fix / Troubleshooting
Safety first: Disconnect mains power. Some components may be sharp or hot.
Steps to check:
- Clean condenser: Remove the front condenser unit (where applicable) and wash out lint and debris thoroughly. Allow to dry and refit.
- Locate lower NTC: On condenser/heat pump Hotpoint dryers, an NTC is often fitted near the condenser or pump housing. Access via lower front or rear panel.
- Inspect wiring: Check the sensor connector and wiring for damage or corrosion. Reseat the connector.
- Test NTC: Measure resistance at room temperature; compare with expected values (often 5–20 kΩ). Replace if open, shorted, or far out of range.
If the sensor and wiring are good, the control board may be misreading the sensor and require replacement.
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Repair Difficulty
Medium
3/5
Required Part
Condenser / Pump NTC Sensor
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