JennAir
Out-of-Round Drum or Flat-Spotted Rollers
Dryer makes a loud thumping or banging noise as the drum turns.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Flat spots on drum rollers, Worn drum support rollers, Loose objects in drum baffles, Damaged drum seam
How to Fix / Troubleshooting
Safety first: Unplug the dryer before opening the cabinet.
- Check for items in drum: Inspect inside the drum for heavy items or objects stuck in the drum baffles (vanes). Remove any foreign objects.
- Inspect drum rollers: Remove the front panel and drum to access the rollers. Look for flat spots or uneven wear. Replace rollers in pairs if any are damaged.
- Examine the drum: Check the drum seam and edges for cracks or separated welds that could cause banging. Replace the drum if severely damaged.
- Reassemble and test: After replacing worn parts, reassemble the dryer and run a test cycle to confirm the noise is resolved.
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Repair Difficulty
Hard
4/5
Required Part
Drum Support Roller Kit
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