F28
Kenmore Moisture Sensor or Communication Error

Dryer shows F28 and may not respond to controls or start a cycle

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted or open moisture sensor bars, broken moisture sensor harness, failed user interface to main control communication, faulty main control

How to Fix / Troubleshooting

Safety First: Disconnect power before accessing internal components.

Steps:

  • Clean moisture sensor bars: Inside the drum, locate the two metal sensor bars (usually near the lint screen housing). Clean them with rubbing alcohol and a soft cloth to remove fabric softener residue.
  • Inspect sensor wiring: Access the area behind the sensor bars (front bulkhead) and check the small harness connected to the bars. Ensure it is intact and firmly connected.
  • Test sensor continuity: With wires disconnected, place a damp cloth across the bars and measure resistance between terminals. You should see a low resistance reading. Infinite resistance indicates an open sensor circuit.
  • Check control connections: Verify the moisture sensor harness is properly connected to the main control board.
  • Replace sensor or board: If the sensor and wiring are good, F28 may indicate a communication or control board fault, requiring replacement of the main control or UI after proper diagnosis.
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Repair Difficulty

Medium 3/5

Required Part

Moisture Sensor Bars
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