KitchenAid
User Interface Keypad Failure
Dryer control panel buttons are unresponsive or only some buttons work.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn or damaged touchpad, Loose ribbon cable to UI, Moisture intrusion into console, Failed user interface board
How to Fix / Troubleshooting
Safety First: Unplug the dryer before removing the console.
- Step 1 – Power reset: Disconnect power for 5 minutes, then restore and test the panel.
- Step 2 – Clean panel surface: Wipe the control panel with a slightly damp cloth and dry. Do not spray cleaner directly onto the panel.
- Step 3 – Inspect ribbon cable: Remove the console and check the ribbon cable between the UI and main control. Reseat the cable and ensure it is not damaged.
- Step 4 – Replace UI: If specific buttons remain non‑functional, replace the user interface/control panel assembly with the correct OEM part.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Control Panel
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