KitchenAid Metal‑to‑Metal Contact in Drum Support

Dryer produces a scraping or grinding noise when running.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn drum glides, Worn front drum felt seal, Misaligned drum, Foreign object caught between drum and bulkhead

How to Fix / Troubleshooting

Safety First: Unplug the dryer before disassembly.

  • Step 1 – Inspect drum edge: Open the door and look around the drum opening for foreign objects (e.g., bra wires, coins) caught between the drum and front bulkhead. Remove carefully.
  • Step 2 – Access front support: Remove the front panel to inspect the front drum glides and felt seal.
  • Step 3 – Replace worn glides: If glides are worn through or missing, replace them with OEM glide kits. Clean old adhesive and install new glides per instructions.
  • Step 4 – Inspect felt seal: Replace the front felt seal if it is torn or missing sections to prevent metal‑to‑metal contact and air leaks.
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Repair Difficulty

Hard 4/5

Required Part

Drum Glide Kit
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