F02
Maytag User Interface Keypad Stuck

Dryer will not start or stops; display shows F02 (stuck key) on the control panel.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck or shorted touchpad button, Moisture or detergent residue on console, Loose UI ribbon cable, Failed user interface board

How to Fix / Troubleshooting

Safety First: Unplug the dryer before working on the console.

  • Step 1 – Identify stuck key: Observe which button appears to be constantly selected or unresponsive. Some models will indicate the specific key in the tech sheet.
  • Step 2 – Clean the console: Wipe the control panel with a slightly damp, non-abrasive cloth. Remove any detergent, fabric softener, or grease that may be causing a button to stick. Dry thoroughly.
  • Step 3 – Power reset: Leave the dryer unplugged for 5 minutes, then reconnect and test the buttons. If F02 returns, continue.
  • Step 4 – Inspect UI ribbon cable: Remove the console cover to access the user interface board. Reseat the ribbon cable between the UI and main control. Ensure connectors are fully inserted and not corroded.
  • Step 5 – Check for physical damage: Look for cracked plastic around the affected button or signs of liquid intrusion on the UI board. If damaged, replace the user interface assembly.
  • Step 6 – Replace UI board if needed: Order the correct Maytag console or UI board for your model. Transfer any overlay or knobs as required, reconnect wiring, and reassemble.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Control Board
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