Monogram
User Interface or Touchpad Failure
Dryer control panel buttons are unresponsive or respond intermittently
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed touchpad membrane, Loose ribbon cable, Moisture intrusion into console, Failed user interface board
How to Fix / Troubleshooting
Safety first: Unplug the dryer before opening the console.
- Check for control lock: Ensure any Control Lock feature is disabled per the user manual.
- Inspect console: Remove the console cover and inspect the ribbon cable between the UI and main control. Reseat the cable.
- Look for moisture: Check for signs of moisture or corrosion inside the console. Dry thoroughly and correct any source of leaks.
- Replace UI: If specific buttons consistently fail while others work, replace the user interface board or touchpad assembly.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Board
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