E13
Montpellier
Leak / Base Tray Float Switch Activation
Dryer displays E13 and may stop with water visible in the base tray (condensing/heat pump models).
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Blocked internal condensate drain, Cracked or loose condensate hose, Leaking pump housing (if fitted)
How to Fix / Troubleshooting
Safety first: Unplug the dryer. Water and electricity are a dangerous combination.
- Check for visible leaks: Remove the lower front panel or rear panel (depending on model) and inspect the base tray for standing water.
- Drain the tray: Carefully tilt the dryer (with assistance) to pour out water from the base, or use a sponge/towels to soak it up.
- Inspect hoses: Follow the condensate path from the collection tray to the pump (if present) and to the water tank. Look for loose clamps, cracks, or disconnections.
- Clear blockages: Remove and flush any blocked hoses. Clean the condensate channel under the condenser/heat exchanger.
- Test for further leaks: After drying the base and reassembling, run a short cycle while monitoring for drips. If leaks persist from internal components, seek professional service.
Advertisements
Repair Difficulty
Hard
4/5
Required Part
Condensate Drain Hose
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements