Dryer drum does not turn, but you can hear the motor humming when a cycle is started.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the dryer before removing any panels. The drum is heavy; support it properly during repair.
Step-by-step checks:
- Check drum movement: Open the door and try to rotate the drum by hand. If it spins very freely with little resistance, the belt may be broken.
- Inspect through rear panel: Remove the rear panel. Look for a loose or broken belt at the bottom of the cabinet.
- Replace belt: If broken, remove the old belt. Fit a new Proline-compatible belt around the drum, routing it around the motor pulley and idler pulley according to the belt path diagram (often in the service manual).
- Check idler pulley: Ensure the idler spins freely and is not seized or excessively worn.
When to call a technician: If you are not comfortable lifting and supporting the drum to fit the belt, professional installation is recommended.
Repair Difficulty
Required Part
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