Dryer stops shortly after starting, display shows E02 and drum does not rotate.

Safety first: Disconnect the dryer from mains power before removing any panels. Capacitors can hold charge; discharge safely if handling.

Step-by-step checks:

• Check drum movement: With the dryer unplugged, open the door and try to rotate the drum by hand. It should turn smoothly with moderate resistance. If seized or very stiff, suspect a jammed drum or motor bearing issue.
• Listen for motor hum: Plug in, start a cycle, and listen (door closed). If you hear a low hum then E02, the motor may be trying to start but cannot, often due to a failed capacitor or seized motor.
• Access the motor: Remove the rear panel or side panel (model dependent). Visually inspect the motor, belt, and pulley for signs of overheating, burning, or obstruction.
• Check the motor capacitor (if fitted): Locate the cylindrical capacitor near the motor. Disconnect power, discharge the capacitor, then test with a capacitance meter. Replace if value is out of tolerance or if it is bulged/leaking.
• Test motor windings: Disconnect the motor plug and measure resistance across the main windings. Open circuit or very high resistance indicates a failed motor.

When to call a technician: If the motor windings are open or the thermal protector is not resettable, the motor assembly will need replacement.