Samsung User Interface Keypad Failure

Dryer control panel is unresponsive or some buttons do not work, but display is lit.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck or damaged touch buttons, Moisture intrusion into control panel, Faulty UI board, Loose ribbon cable to main PCB

How to Fix / Troubleshooting

Safety: Unplug the dryer before removing the control panel.

  • Disable child lock: Verify that child lock is not enabled (see user manual for key combination).
  • Clean panel: Wipe the panel with a dry cloth; avoid liquids.
  • Reseat ribbon cable: Remove the control panel and reseat the ribbon cable between the UI and main PCB.
  • Inspect for damage: Look for corrosion or burn marks on the UI board. Replace the user interface board if damaged.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Board
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