bE
Samsung
Button Error / Stuck Key
Dryer will not start; display shows bE or bE2; buttons may appear stuck.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Stuck or damaged control panel button, Moisture or detergent residue on control, Faulty user interface board, Shorted key matrix
How to Fix / Troubleshooting
Safety: Unplug the dryer before working on the control panel.
- Clean the panel: Wipe the control panel with a slightly damp cloth and then dry thoroughly. Do not spray cleaner directly onto the panel.
- Check for stuck keys: Press each button individually to feel for sticking or lack of tactile click. Gently work stuck buttons to free them.
- Inspect UI board: Remove the control panel and inspect the UI board for signs of liquid damage or corrosion.
- Dry out moisture: If moisture is suspected, allow the panel to dry completely for several hours before retesting.
- Replace UI board: If the error persists and a specific button is always implicated, replace the Samsung user interface board.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Board
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