Dryer does not collect water in the tank; instead, water seems to remain inside or leak (condenser/heat pump models).

Safety first: Unplug the dryer before accessing internal hoses or the pump. Be prepared for water spillage.

• Check tank seating: Ensure the water tank is fully inserted and correctly positioned to receive water.
• Clean condensate channel: Access the lower front area and clean the channel and filter where water drains from the condenser.
• Inspect internal hoses: Remove side or rear panels to trace the hose from the condenser/pump to the tank. Reattach any loose hoses and replace cracked ones.
• Test condensate pump: If fitted, test the pump by applying power (following service manual guidance) or by observing operation during a cycle. Replace if not pumping.