E11
SMEG User Interface / Control Panel Communication Fault

Dryer displays E11; control panel may be unresponsive or buttons behave erratically.

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Possible Causes

Loose or oxidized ribbon cable between UI and main board, Faulty touch control or button PCB, Moisture ingress into control panel, Firmware communication error

How to Fix / Troubleshooting

Safety first: Unplug the dryer before removing the control panel or touching any electronic boards.

  • Power reset: Disconnect the dryer from mains for at least 5 minutes to allow the electronics to fully reset. Reconnect and test.
  • Inspect control panel: Remove the top cover and then the front control fascia. Check for signs of moisture, detergent residue, or corrosion on the user interface board.
  • Check ribbon cable: Disconnect and reconnect the ribbon cable between the user interface and main control board. Ensure it is fully seated and not damaged.
  • Dry moisture: If moisture is present, gently dry the area with a lint-free cloth and allow the panel to air dry completely before reassembly.
  • Replace UI board: If buttons or display remain erratic after cleaning and reseating cables, replace the user interface PCB specific to your SMEG model.
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Repair Difficulty

Easy 2/5

Required Part

User Interface PCB
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