Speed Queen User Interface / Keypad Failure

Dryer control panel buttons are unresponsive or intermittent

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Possible Causes

Worn or failed keypad, Loose ribbon cable, Moisture intrusion into control panel, Failed user interface board

How to Fix / Troubleshooting

Safety first: Disconnect power before removing the control console.

Step-by-step checks:

  • Power reset: Unplug the dryer for 5 minutes and reconnect to see if the UI recovers.
  • Inspect console: Remove the console and check for moisture, corrosion, or loose ribbon cables. Dry and clean as needed.
  • Test buttons: On some models, a diagnostic mode can test each button. Refer to the service manual if available.
  • Replace UI board: If specific buttons consistently fail and connections are good, replace the user interface board.

When to call a technician: If both UI and main control may be involved, professional diagnosis is recommended.

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Repair Difficulty

Easy 2/5

Required Part

User Interface Board
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