Speed Queen
Drive System Failure
Dryer runs but drum does not turn
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken or slipped drive belt, Seized drum, Failed drive motor, Seized idler pulley or drum rollers
How to Fix / Troubleshooting
Safety first: Unplug the dryer before opening the cabinet.
Step-by-step checks:
- Check drum rotation: Open the door and try to spin the drum by hand. If it spins freely, the belt may be broken. If it is hard to turn, supports or motor may be seized.
- Inspect belt: Remove the front panel and check if the belt is intact and properly routed. Replace if broken or badly worn.
- Check rollers and idler: Spin rollers and idler pulley; replace any that are seized.
- Motor test: If the belt and supports are good but the motor hums and does not turn, the motor may be failed and require replacement.
When to call a technician: Motor replacement is more advanced; consider professional service.
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Repair Difficulty
Medium
3/5
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