E10
Speed Queen
User Interface / Keypad Communication Error
Dryer displays E10 and may not respond to button presses or may start/stop erratically
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed user interface board, Loose ribbon cable between UI and main control, Stuck or shorted keypad button, Moisture or contamination on UI PCB
How to Fix / Troubleshooting
Safety first: Disconnect power before removing the control console.
Step-by-step checks:
- Inspect keypad: Check for stuck buttons, liquid spills, or physical damage to the console. Gently press each button to ensure it moves freely.
- Access UI board: Remove the control panel to expose the user interface board and ribbon cable.
- Check connections: Reseat the ribbon cable between the UI and main control board. Inspect for corrosion or bent pins.
- Clean contamination: If there are signs of moisture or residue, carefully clean the board and keypad contacts with electronics-safe cleaner and allow to dry completely.
- Replace UI board: If E10 persists and physical damage or corrosion is evident, replace the user interface board.
When to call a technician: If both UI and main control may be suspect, a technician can test and confirm which board is faulty.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Board
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