Whirlpool
User Interface or Control Lock Issue
Dryer powers on but will not start; displays time but Start button does nothing
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Control lock enabled, Failed start button on UI, Loose UI harness, Main control not recognizing start command
How to Fix / Troubleshooting
Safety First: Disconnect power before removing the console if needed.
- Check control lock: Look for a control lock icon on the display. Disable it by holding the designated button (often "Control Lock" or a key symbol) for 3–5 seconds.
- Cycle selection: Ensure a valid cycle and options are selected and that the door is fully closed.
- Power reset: Unplug the dryer for 5 minutes, then restore power and try again.
- UI button test: If other buttons respond but Start does not, the Start button on the UI may be faulty. Access the console and inspect the UI board for damage.
- Harness check: Reseat the harness between the UI and main control.
- Replace UI: If the Start button is unresponsive and wiring is good, replace the user interface/control panel assembly.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Board
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