Bisquettes advance too far or drop incorrectly, causing jams or unburned pucks.

Safety first: Unplug the smoke generator before adjusting the feed mechanism.

Adjustment steps:

• Use only Bradley bisquettes: Confirm you are using genuine Bradley bisquettes. Off‑size pucks can misfeed.
• Clean feed track: Remove the bisquette stack and clean the feed chute, track, and push plate with a dry brush to remove ash and debris.
• Check push plate alignment: Manually cycle the push plate (with power off) and observe its travel. It should push a bisquette cleanly onto the burner plate without tipping. If bent, carefully straighten or replace the push plate.
• Tighten guides: Ensure any screws holding the feed guide or chute are tight so the path remains straight.
• Test with a few pucks: Reassemble and test with a small stack of bisquettes, watching the feed action closely. Make further minor adjustments as needed.