Digital timer counts down incorrectly or resets to zero during a cook.

Safety first: Ensure the smoker is plugged into a stable, grounded outlet.

Steps to stabilize timer:

• Check power source: Avoid sharing the circuit with heavy‑draw appliances that may cause voltage dips.
• Inspect power cord and inlet: Ensure a snug connection with no intermittent contact.
• Reset control box: Unplug the smoker for 10 minutes to reset the control electronics.
• Replace control box: If the timer continues to behave erratically, the internal clock or firmware is likely faulty. Replace the digital control box.