Smoker cabinet exterior becomes excessively hot to the touch during normal operation.

Safety first: Use heat‑resistant gloves when touching the smoker during operation. Keep children and pets away.

Steps to investigate:

• Check operating temperature: Confirm you are not exceeding the smoker’s maximum rated temperature.
• Inspect interior panels: Look for missing or damaged internal panels or heat shields that normally protect the outer shell.
• Check for dents: Significant dents can compress insulation and create hot spots. If the cabinet is badly deformed, contact Bradley for guidance.
• Service insulation (advanced): Replacing internal insulation requires disassembling the cabinet and should generally be done by a qualified technician or the manufacturer.