Display shows ERR2 and heating stops mid‑cook

Safety first: Unplug the smoker and let it cool before handling the probe or control panel.

• Remove and inspect the meat probe: Unplug the meat probe from the front control panel jack. Check the metal tip for damage and the cable for cuts, melted spots, or kinks.
• Clean the probe jack: Use a dry cotton swab to gently clean the probe jack on the control panel. Do not use water or cleaner inside the jack.
• Test with a multimeter: With the probe disconnected, measure resistance between the probe tip and sleeve. A typical NTC probe will show several kilo‑ohms at room temperature. An open circuit or short (0 ohms) indicates a bad probe.
• Try without the probe: Plug the smoker back in and power it on with the meat probe disconnected. If ERR2 disappears and the smoker heats normally, the probe is the likely cause.
• Replace the meat probe: Install a new OEM Char‑Broil meat probe compatible with your electric smoker model. Avoid submerging the probe head or cable in water; wipe clean after use.