Smoker overheats well above set temperature and burns food

Safety first: Unplug the smoker immediately if it is overheating. Keep the door closed until temperatures drop to avoid flare‑ups.

• Inspect control board: After cooling and unplugging, remove the control housing and inspect the relay that controls the heating element. If it is visibly burned or melted, the board should be replaced.
• Check sensor placement: Ensure the cabinet temperature sensor is properly mounted and not hanging near the door or in a cold spot. A sensor reading too low will cause overheating.
• Test high‑limit thermostat: Verify that the high‑limit thermostat opens at its rated temperature (requires heating and a multimeter). If it remains closed when hot, replace it.
• Replace faulty components: Install a new main control board or high‑limit thermostat as indicated by testing. Never bypass safety thermostats.