E6
Dyna-Glo Control Panel / Keypad Communication Error

Control panel displays E6 and buttons may not respond or the display flickers.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose ribbon cable between keypad and main board, Moisture intrusion into control panel, Failed touch keypad membrane, Faulty main control board

How to Fix / Troubleshooting

Safety first: Unplug the smoker before opening the control panel.

  • Remove and inspect the control panel: Take out the screws securing the front control panel. Gently pull it forward to expose the ribbon cable or harness connecting it to the main board.
  • Reseat the ribbon cable: Carefully unplug the ribbon or connector, inspect for corrosion or bent pins, then firmly reconnect. Ensure the cable is not pinched or sharply bent.
  • Dry the panel: If there are signs of condensation or water inside the panel, dry it thoroughly with a soft cloth and allow it to air dry for several hours in a warm, dry area. Do not use high heat.
  • Check keypad function: With the unit reassembled and plugged in, test each button. If some buttons still do not respond and E6 persists, the keypad membrane or entire control panel assembly may need replacement.
  • Replace control panel or main board: If reseating cables does not resolve the issue, replace the control panel assembly first. If the problem continues, the main control board is likely faulty and should be replaced with an OEM Dyna‑Glo board.
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Repair Difficulty

Medium 3/5

Required Part

Control Panel Assembly
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